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What is iCloud Mail? iCloud Mail is Apple’s mail service, use it to create an email address to use across all Apple devices. Emails set up in iCloud should have either an @icloud.com, @me.com, or @mac.com email address. Since the introduction of iCloud+, you have been able to set up your custom domain email in iCloud. The primary benefit of this is that it utilises iCloud’s advanced inbound & outbound spam filtration. Other benefits include: Set up iCloud Mail Before attempting to set up iCloud Mail, you’ll need to create an Apple ID. Setting up iCloud Mail on your device is the first step to getting your custom domain name on. This process is easy and is supported across multiple devices, including Windows. iOS or iPadOS. 1. To start, open or unlock your device. 2. Afterwards. Open the settings application by clicking the grey/silver cogwheel icon. 3. Next, click your “name/Apple ID”. 4. Finally, click “iCloud” and when prompted click “create” macOS The setup process on macOS follows a similar procedure as above. Open the systems preferences area by clicking the same cogwheel icon as above. Then select your Apple ID, iCloud, and then the Mail application. Windows 10 1. First off, download iCloud via the Microsoft app store. 2. Afterwards, once it has been downloaded or when prompted. Restart your device. 3. Once your device has restarted fully, open the iCloud Application. 4. Sign in to your iCloud account using your Apple ID. 5. Finally, ensure that the mailcheckbox is ticked and hit apply. Adding your custom domain to iCloud Mail To enable custom domains, you need an active iCloud+ Subscription. 1. Firstly, log in to your iCloud account. This may require an additional device for authorization. 2. Next, from the main splash page, click Account Settings. 3. Afterwards, scroll down and click Manage under “custom email domain”. It is possible to configure your email domain name for personal or shared use as shown. 4. Now, enter the domain name you wish to use with iCloud+. 5. If you have any, you can add any existing email addresses for your domain now. Otherwise, continue on. 6. Afterwards, you will be prompted to configure your custom domain name via your registrar. You can do this easily on our cPanel hosting. 7. To complete set-up, configure your DNS records in the cPanel zone editor. These will need to match the supplied iCloud Mail DNS records. Update your DNS Zone & Complete Set up The following records are formatted for use in cPanel but not ready. Refer to the records provided by Apple and match them up with the following records. MX MX TXT SPF DKIM After entering these records, allow some time for your DNS changes to propagate, then follow on from step 4 in iCloud by clicking Finish setup.

Gmail, is one of the most popular email management platforms. Partly because you can link and manage an existing email address in Gmail. This works similarly to applications such as Microsoft Outlook & Mozilla Thunderbird to name a few. This can be very powerful if used correctly. For instance, adding an email account to Gmail enables access to some of Gmail’s features, including: Before you can add an email to Gmail, create an email using your custom domain. Afterwards, start reaping the benefits of using your custom domain email in Gmail. Add your email to Gmail Before you can add your email to your Gmail account, you will need to create an email. Throughout this guide, images used to highlight relevant areas can aid with the set-up process. Gmail settings configuration 1. Firstly, log in to your Gmail account and click the settings cog. 2. From here, under Quick Settings, click See All Settings. 3. Afterwards, in the main Gmail settings area, under Accounts and Import, click Add an email account. 4. Now you’re in the Gmail Add an Account wizard, enter the email address you want to add to your Gmail account. Once that’s done, click Next to proceed. 5. Afterwards, you will be presented with a radio button. Gmailify is currently unavailable. Import emails from my other account (POP3) should be selected, click Next. Adding the email account with POP3 (Incoming) Username your full email address – this is the email you have set up already. Password your password – the password you created for your email address. POP Server yourdomain.tld – The domain associated with your web hosting package. Port 110 – Unencrypted (Unsecured) POP3995 – Encrypted (Secured) POP3 2. You can also use your domain. However, for this to work using the secured port, you need to install an SSL certificate covering the domain’s mail service. 3. Once you have entered all the mail settings for the email account, click the Add Account button to proceed. 4. Afterwards, in the window pop-up, select yes & click Next Step. This will proceed with the email account set up using SMTP for outgoing mail control. Configuring SMTP in Gmail (Outgoing) 1. Firstly, enter your name or the name you would like associated with the account. For instance, if this address represents a contact form a good name might be: “Contact Form”. 2. Afterwards, in the window pop-up, select yes & click Next Step. This will proceed with the email account set up using SMTP for outgoing mail control. 3. Now, enter the email address you want to add to Gmail. 4. Next, in the “Send emails through your SMTP server” window, populate the SMTP configuration fields using the SMTP settings table below. SMTP Server yourdomain.tld – The domain associated with your web hosting package. Username & Password Your username & password. Both should be exactly the same as your POP3 details Port 587 SSL/TLS Check-boxes Secured connection using TLS 5. Afterwards, click Add Account. This will finish the SMTP set up wizard and begin verifying your details. Complete the set up and troubleshoot your custom email Verify set up Check your inbox for the verification email, this may take some time to arrive. After it arrives, click on the confirmation link or copy the verification code. Finally, click verify, completing the process. Congratulations. Gmail is set up to manage your emails, you can access and use your email account across any OS or Device where Gmail is supported including macOS, Linux and Windows. Troubleshoot – Not loading correctly Entering the incorrect details is very common during first-time set-up. Unfortunately, usually fixing these details alone won’t solve your issue. This is because of a block on your IP address, caused by multiple failed authentication attempts.  POP3 Server Denied Access. The dreaded POP3 Server Denied Access error code occurs due to an authentication error. There are a few ways around this issue, including: POP3 and its Limitations POP3 or Post Office Protocol version 3 is an email protocol used to retrieve emails remotely from a hosted mail server; in this case, your hosting package. By internet standards, POP3 is fairly old, the first version being released in 1984, it has undergone 3 different versions since. However, POP3 remains popular due to its compatibility with most mail software natively supporting popular applications such as Microsoft Outlook, Gmail, and Mozilla Thunderbird. This compatibility comes from the inherent simplicity of POP3, allowing easy configuration, operation, and maintenance of enabled systems. However, POP3 has limitations and these are most apparent when compared to IMAP, which mirrors emails across devices rather than downloading the email for use on one device.

PHPMyAdmin is a tool for the management of MySQL databases. This tool lets you manipulate and manage data in the databases of your hosting—for instance, Magento stores user data, pages, and posts in a MySQL Database. You can use phpMyAdmin to delete or add records in a MySQL database. What are the basic functions of phpMyAdmin? This article will cover the steps that you need to take to use and access your phpMyAdmin. You need to login into your account on cPanel in order to access PHPMyAdmin. Once you’re logged into your account, you need to look for the icon that says PHPMyAdmin, or you can just go to the top right-hand corner and use the search bar. Once you’ve clicked on the icon PHPMyAdmin, a new tab will be Infront of you, and this tab will be the interface of Using phpMyAdmin. You will see a list of your databases under the cPanel account on the left-hand side of the screen. Nothing will be listed here if you do not have any databases. You can see the database that you are currently in at the top of the bar, as well as the actions that you can take in this database (such as Import database, Export database, Search, SQL query, and so on). You can also see the listed tables. You will see the contents of this tabling by clicking on it to expand it. An important thing to keep in mind is that unless you don’t have any other choice left, we don’t suggest that you work directly in the database.

When running a complex website, it makes sense to have a way of automating regular tasks, and never have to remind yourself to do them. This is what Cron Jobs is for – Linux commands that schedule things. That means, it is armed with a good knowledge of Linux commands, and you can make the best use of these Cron Jobs. A Cron Job can be quite handy, as it can be instructed to run in hourly or minutely increments, on a certain day every week or date every month – you can even mix and match these. Be advised, though, that running too many Cron Jobs too often can lead to undue stress on the servers. However, such limits may not be applicable to non-shared resources like a dedicated server. These Cron Jobs can be used for good old storage housekeeping, or for more advanced task flows that can free up time for more immediate concerns. There are even scripts that depend on Cron Jobs to run. The good thing is that such scripts will clearly detail what needs to be done with regard to the Cron Job.How Cron Jobs Work A Cron Job is made of three parts: A script that is meant to run A command (specified in cPanel) that runs the script at set intervals or at set times. An action or result generated by the script, as the nature of the script might be. Adding Cron Jobs via cPanel Here in cPanel, you can also view all ‘Current Cron Jobs’ where, under the ‘Action’ column, you also get to ‘Edit’ or even ‘Delete’ any existing job. cURL, GET, and WGET Here’s some good news when it comes to these request commands. As common as they are in Cron Jobs, there are no additional steps needed to access them; they’re all enabled by default with us. To Keep in Mind for Running Cron Jobs

An SSL certificate on your site gives you the padlock icon in your browser, and this encrypts communications between visitors to your site and the server. Google is now giving sites without SSL certificates a warning in the browser so it is more important than ever to have an SSL certificate on your site. All sites/domains hosted by Hex Hosting are automatically enrolled in the Auto SSL system – this is included free of charge with all hosting packages on Hex Hosting. This means that as long as the domain points to us (via the nameservers or A record) the system will request an SSL for the domain and install it automatically if it doesn’t already have one. This process is transparent and requires no intervention from you. Generally speaking, it takes 4 hours after pointing the nameservers for the SSL to be requested and installed, but, if it takes longer than this or if your SSL certificate is not working, please let us know. or try the following steps below There you will see the list of all the domains and subdomains in cPanel along with their SSL certificates. To force your site to work over SSL, generally speaking, you can use a rewrite rule or go to domain and force SSL, e.g. RewriteEngine On RewriteCond %{HTTPS} off RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301] This will redirect all requests for http:// to https:// but it is important that you only do this after your SSL is installed and working. If you’re running a CMS like WordPress, it is also important to set the Site URL and Homepage in the wp-admin area to include the https://. This is important so that images and stylesheets and so on are loaded over https:// as well. You can also install a plugin such as Really Simple SSL that can help you set these redirections automatically.

Hex Hosting manages a folder structure that is similar to the one of a desktop computer file system. A subfolder called public_html is where the site files are located. If you add additional subdomains and domains to your hosting, they will have their own folders outside the subfolder public_html. This will be the case if, when you’re adding them to your plan, you don’t specify a different “Document Root.” When talking about cPanel, there are a few ways to manage your folders and files. You can find an online File Manager in cPanel. This file manager is quite similar to a file manager on a computer from a graphical interface perspective. On the cPanel dashboard, you can find a File Manager link. The File Manager is pretty straightforward and easy to use. On the left side of the screen, you will find the browser folders, and from there, go to specific files. You can edit these online. There are several functions that are available to you, including compress to a z, view and edit files, file permission changes, and file uploads. If you want numerous or advanced changes, we recommend that you use a protocol for full file management, even though File Manager is great for quick operations. SFTP and FTP SFTP is a more secure form of file transfer protocol that functions through the SSH protocol. FTP is short for File Transfer Protocol. This is a method for communication you can use to connect from a computer (for instance, your desktop computer) to a web server in order to manipulate files. Filezilla is one of the most popular desktop software applications for FTP. Both SFTP and FTP are used with your cPanel password and username. Your domain name can be the FTP hostname, and the posts are 22 (SFTP) and 21 (FTP). Under FTP Account in cPanel, you can also set up additional FTP accounts. One important thing to remember is that by clicking “Configure FTP Client,” you can check out the settings you need to put in your FTP client. When setting up the places that your FTP Account has access to, make sure that you set the preferred path. Only home/user/ should be present, and everything else should be deleted if you want to have full account access.SSH SSH, or shell access, is enabled by default port 22 with the cPanel password and username if you’re an advanced user. SSH is a way to connect to your webspace by using the command line. For power users, this is such an important feature, and you can run commands and manage files. You need to use an SSH client to connect to the server if you want to use SSH. Within a terminal application, you can run commands manually once you are connected fully to the server, with the use of an SSH client.

If you want to see more detail of your disk usage, you should click on the icon that says Disk Space Usage. Otherwise, you can use the cPanel statistics panel to see the total of your disk space usage. The usage is broken down into several categories by the Disk Space Usage section, and this way, you can efficiently manage your space. You can look into specific folders in the web space. When talking about unexpectedly increased usage of disk space, there are reasons that are commonly blamed. These include the following: E-mails – The account usage also includes e-mails. If you receive a large amount of spam, you have a default e-mail address on all of your messages that are kept on a server; this can take up disk space on your account. Also, you should remember that e-mails that can be found in your Trash folder use up disk space. Make sure that you empty the folder Trash if you have a lot of e-mails there, so you can clear up the space that you need. Website Error Logs – Website error logs are usually files with an error_log name and are created because of a website PHP error, as well as enabled logging details of the reason for the error will be included in the log, or you can go to PHP Selector and disable logging in the PHP options. Cache Files – Cache files can be created by the software. In theory, these cache files should be removed, but sometimes they are not. Cache files are another thing that should be regularly cleaned since they can unnecessarily take up a lot of space. Software Website Backups – Software website backups are backups that your software takes, such as WordPress, and they are typically configured in a plugin. Your entire cPanel account is regularly backed up by us, so there is no need to take this. We suggest that you store your backups else if you want to take your own backups. Log Files – Log files let you monitor the activity of your hosting while you’re away, and they are useful in that way; however, there is no reason for them to remain on the server. Once you have reviewed and downloaded the disk files, you can free up disk space by removing the log files from your server. Unused Installation – Another reason for increased disk usage can be unused and old installations. Keeping these files on a server doesn’t have a point. These files don’t serve the needs of your website and only eat up the disk space, so make sure that you get rid of them. You can use the cPanel FTP or File Manager once you have found the cause of the increased disk usage and clear the source. If the cause is e-mails, then you should use Mail Client or Webmail to clean it up.

Softaculous is an auto-installer that makes installing web apps simpler and easier. You can install some of the most popular hosting software in the industry on your cPanel server, thanks to the hundreds of scripts that Softaculous provides. To keep the sites secure, Softaculous provides automatic updates through their service, as well as regularly adding new software to their library of scripts. It can be quite intimidating for some users to install software on a server. Softaculous makes the installation process easier by providing a graphical interface with trusted scripts. The Softaculous Autoinstaller enables hundreds of apps that cover a wide array of categories like eCommerce, CMS, blogs, forums, ERP, wikis, project management, social networking, and much more. Not only does Softaculous simplify script installation, but it also allows users to manage their applications with backups, updates, restores, and many more features.Features of Softaculous Over 100 popular web applications with automated installation One-click update for newer versions of applications It is possible to have multiple installations of the same application in different directories Applications can be installed on addon domains and subdomains, not only in subdirectories of the main domain You can uninstall applications that you don’t need to use any more only with one click Using the Softaculous Autoinstaller Softaculous is really straightforward to use. With just a few simple steps, you will be able to install hundreds of software titles, and it has multiple layers of settings that you can customize to suit your needs better. To use the Softaculous Autoinstaller, you need to take the following steps. First, you will need to log into your cPanel. You can find the Softaculous icon at the bottom of the control panel. You can click the main Softaculous icon or various software shortcuts. Next, the Softaculous dashboard will appear in front of you. On this dashboard, you will be able to browse software by rating and category. Pick what you would like to install and go to the installation screen. On your display, you will find details regarding that script, which includes an overview, install, demo, screenshot, features, reviews, ratings, import option, and more. User options in Softaculous allow the default time zone to be redefined, the screen display of side menus to be adjusted, and the language to be changed. Many of the applications are associated with scripts written in standard PHP, although Softaculous also offers some PHP, Perl, and JavaScript functionality. Lastly, click on the install button. In order to reduce the amount of information that needs to be provided on the installation form, click on Quick Install under the Install dropdown arrow. If you want to configure more information and settings for installing the script, click on the Custom Install button. Then, you will need to fill in the information that is listed on the form. Depending on which script you are installing, the following information might be included on the form: Admin Account: Configure that Admin Username and Password and Admin Email address. Create a strong password by using the password strength indicator. Software Setup: Select the domain, protocol and add a directory if needed to configure the installation URL. Always choose https:// when prompted for the site protocol. Choose Language: You might be able to choose a different language for the script application you’re installing. Advanced Options: In the custom install, you might get some advanced options for the script that you are installing. These options may vary, but they usually include set auto-upgrade, disable update notification emails, table prefix, database name, and more. There is an option to have the installation information emailed to you if you want to. You can do this by filling out the Email Installation details to: section that can be found at the bottom of the form. Your software should now be installed and entirely usable. The database and files should be automatically uploaded by Softaculous . After you’re done with the process, Softaculous will display a message about whether the installation process was successful or not. In order to access the admin dashboard of the script, make sure you use the links that are provided on the successful installation page. Softaculous can be pretty beneficial. They are well known for providing timely support and quality, as well as keep their products up to date. Server management is made easier with one-click installations and automatic updates thanks to this robust tool and its excellent features.

Almost everyone knows how crucial a website and its content are. Having a full backup of your site in case something goes wrong is not only necessary but indispensable. Hex Hosting, as one of the best hosting companies there are, offers automatic 6-hourly backups to make sure you always have a Plan B. If your website suddenly stops working, you can easily restore it to the time when it last worked properly through the cPanel’s Jetbackup feature. In this article, we will provide a step by step guide on how to restore your website files and database through Jetbackup 5. Alternatively, you can download a backup of your website on your local machine if you do not wish to restore. The download button is beside the restore button, all you need to do is click the Download button and this downloads a copy of your website on your device.

FTP is a protocol used to transfer files between your hosting account and your local system. An essential part of the process of setting up the website is to publish it online, which includes uploading its files to the server where the website is supposed to be located. One of the quickest and easiest ways to do this is to access the server via FTP. . For users to connect to the host server via an FTP client, they must have access rights to this server. These authorization access rights are assigned to users as an FTP account. Each FTP account consists of a unique username and password that allows users to access files in the cPanel account. By default, you already have an FTP account in your cPanel which you can log in with your cPanel username and password. You can create new FTP accounts to provide access to other users without providing them with cPanel login credentials. For each additional FTP account created, you can also assign each user different levels of access by assigning the user to a specific directory. All our hosting plans allow you to create FTP accounts for your service. Follow the instructions below to create FTP accounts Log In: Enter your desired username, this will be your FTP usernameDomain: If you have more than one domain, select the domain this user should be tied to from the drop-down arrowPassword: This will be the password used to authenticate with your FTP user. The password must be a strong password, you can generate the password using a password generatorStrength: This field informs you about the security of your password. The strength level could range from Very Weak to Very Strong.Directory : This is the default directory on your web hosting account that the FTP user willconnect to and upload files to when you create an FTP account, it is limited to the directory specified here. cPanel will automatically populate an assumed directory based on your FTP username. You can remove everything after public_html/ and provide the directory you want the user to go to.You can also type a single / and the user will have access to your home directory this is going to be everything outside of the public_html folder).PLEASE NOTE: The FTP user will not be able to browse outside of the specified directory. However, he will be able to access all the files and subfolders in this folder. It is possible to determine the access level of a user.Quota: The maximum size of the total number of files this FTP user can upload and store in their default directory, you can limit the disk space available to an FTP user here or set it to Unlimited When all the required fields have been completed, click on the Create an FTP account button to add the new user. A message will appear indicating “Account created” and your new FTP account will appear in the FTP Accounts section.